The role of Maternity Link Support Worker (LSW) has been designed to provide one-to-one support to help pregnant women and their families to navigate maternity services across the Local Maternity and Neonatal System (LMNS) to ensure they receive the right care at the right time.
The role is recognised as an advocate and to develop patient trust and confidence in NHS services. This is particularly helpful for those newly arrived and for whom English is not their first language and especially when understanding and expressing their needs becomes a challenge.
As well as supporting women and their families, our LSWs collaborate with public health, primary care, social care and community care colleagues to ensure that there is a focus on national priorities to make maternity and neonatal care safer, more personalised and equitable.
For more information about our Maternity Link Support Workers, watch the below video (English language with subtitles):
For more information about our Maternity Link Support Workers, watch the below video (Romanian language):